Substitution Policy 

At Bloom Mart & Flowers, we take great pride in our designs and always strive to make your order as close as possible to the product photos shown on our website.

Because flowers and specialty containers are seasonal and subject to availability, there are times when substitutions are necessary. In these instances, we reserve the right to substitute flowers, plants, or containers with items of equal or greater value. Rest assured, our expert designers take meticulous care to maintain the exact style, color theme, and overall aesthetic of your chosen arrangement or gift basket.

Have a Special Request?

Our professional design team loves bringing custom visions to life! If you have specific design requirements, flower preferences, or unique product requests, please call or email us directly before placing your order. We are always happy to assist you in creating the perfect custom gift.